Much has been made of Donald Trump's use of plain talk. But is it plain language? Plain language is clear language. If you have to ask: "What does that mean?" the language is not plain.
The federal government survey, MyDemocracy.ca, leaves the impression that ballots can be either precise OR simple. They can offer a wide variety of choice OR be easy to understand. Research proves they can be both.
Sarah Carr has written a concise yet comprehensive guide to communicating with older people that succeeds in offering practical advice without ever coming across as patronizing.