You have worked for months researching and writing. It is an important project and you want to reach your audience. You’re not sure how to proceed but you have some ideas and you know you need help. Who do you hire and when?
Whatever sector you work in, I urge you to check out this fine example of clear communication and participatory design. Why? Because good work is contagious.
The federal government survey, MyDemocracy.ca, leaves the impression that ballots can be either precise OR simple. They can offer a wide variety of choice OR be easy to understand. Research proves they can be both.
Feedback is the simplest and most direct form of usability testing. It is the surest way to improve the clarity and impact of your work. That sounds sensible and easy enough, but giving and receiving feedback is an art.
Why is white space important for clarity of information, including some hints and tips on how to use white space.